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If the pharmacy has not yet received the prescription the request will enter this status.



What to Do

From here there are two options:

  • Send Prescription
  • Cancel Request

Send Prescription

  1. Send the prescription using your preferred method.
  2. Mark "Prescription Sent" using the options on the right.
  3. Recommend adding a comment if not sent by e-prescribe (so the pharmacy does not mark as prescription needed too quickly).

Cancel Request

  1. Mark "Cancel" using the options on the right.
  2. Add a comment if you would like the pharmacy to relay a message to the patient.