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Once the patient's insurance has informed us  that the request has been approved it will enter this status.



Claim Goes Through

If the claim goes through with no issues you can select :

  • Select the "Close" option on the right
hand side
  • . This will move the
case
  • request from "Open" to "Closed" on the main menu.
  • The case will close automatically after two days if there is no activity.



Claim Still Rejects