This article goes over how In order to complete the authorization we will need documentation. This can be provided using any of the methods belowprior authorization online by answering questions.

Online Questions

We have electronic versions of our fax forms that can be completed by clicking on the ticket.

1. Hit "Edit" on the top right of the form and answer the questions.
2. Hit "Submit"
3. After adding any additional documentation, hit "Notes Uploaded" on the right of the screen.

Fax Records

You can fax the records directly to us at 888-286-3058.

1. Complete the questionnaire (If applicable, not all will have one) and or submit medical records (e.g. last office visit, labs, etc.).  

1. Select Name or Case ID

Click the name or the case ID number go into the case.

2. Answer Questions

Once in the case the questions will appear at the top.

1. Select Edit at the top right.
2. Answer the questions.

3. Submit

When you are done with the questions:

1. Select "Save and Submit"
2. Select "Submit"

You Are Done

Once the questions have been submitted they will become grey.

Upload Records

You can upload documents through the online portal.

1. Hit the paper clip to the right of the comment box.
2. Select the file you wish to upload.
3. After adding all information, hit "Notes Uploaded" on the right of the screen.