The pharmacy submits the information need for the request (see article for more information).
If we do not have enough information for the request we will contact the office for the needed information.
Once we have an approval or denial the outcome will be reported to you on the portal.
The provider creates and submits the request online.
The pharmacy checks to see if an authorization is required (see article for more information).
Once we have an outcome it will be reported on the online portal.