If the pharmacy has not yet received the prescription the request will enter this status.

What to Do

From here there are two options:

• Send Prescription
• Cancel Request

Send Prescription

1. Send the prescription using your preferred method.
2. Mark "Prescription Sent" using the options on the right.
3. Recommend adding a comment if not sent by e-prescribe (so the pharmacy does not mark as prescription needed too quickly).

Cancel Request

1. Mark "Cancel" using the options on the right.
2. Add a comment if you would like the pharmacy to relay a message to the patient.