Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Tip
titleVideo Tutorial

To see a very short video tutorial on this follow this link.


Panel
titleDocument Upload Create Request Process

Table of Contents
indent20px



1. Select

Name or Case ID

Click the name or the case ID number go into the case.

Image Removed

2. Go To Your EMR

Go to the document or visit you want to copy then:

  • Use CTR+A to select all
  • Use CTR+C to copy (or right click and select copy)

Image Removed

Prior Authorization

To find the prior authorization request:

  • Select Pharmacy network, then prior authorization.
  • If you request prior authorization regularly it will appear on the homepage.

Image Added



2. Complete the Form

The minimum information we need is:

  • Patient name
  • Date of birth
  • Drug (If not on the list include in the comment section)
  • Prescriber (search by name or NPI)
  • Pharmacy (search by name or phone number)

*Note: If you are a full service account you can select any pharmacy in the country.

Image Added



3. Send Prescription and Add Documentation

Don't forget to send the prescription to the pharmacy selected! At this point you will be able to answer the questions or provide other forms of documentation.

Image Added

3. Paste And Submit

Go to the portal and paste the information:

  • Use CTR+V to paste (or right click and select paste)
  • Hit Save and Submit

Image Removed