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This article goes over how to check the status of your requests online.

Widget Connector
urlhttps://www.youtube.com/watch?v=py7CAc-rKEw



View Requests Tab

From the top right select view requests option. This menu can be accessed from any page.

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Requests View

The requests view will give a high level view of all requests. These requests can be further organized to show only certain requests.



Case View

The case view will allow you to see everything that has happened so far on a specific case.

From the requests view, click on the case number (e.g. POP-XXXX) or the patient's name to enter the case view. The case view provides:

  • Detailed information on the case history.
  • Access to documents related to the case (e.g. approval or denial letter).
  • Ability to add comments or additional information or documents.

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