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What To Do

Once the request has come over you will want to:

  1. Make sure that is prescription was sent.
  2. Check to see if an authorization is needed.

No Prescription

We tell most offices to send the prescription as soon as or shortly after the request is created. Some offices may take some time to send it, however if you feel enough time has passed and there is still no prescription, mark the request as:

  • Prescription Needed

This will remind the office that a prescription needs to be sent to your pharmacy for the request.

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