Table of Contents


Pharmacy Created Requests

1. Pharmacy Creates Request

The pharmacy submits the information need for the request (see article for more information).

2. We Contact the Office

If we do not have enough information for the request we will contact the office for the needed information. 

3. Outcome Reported Online

Once we have an approval or denial the outcome will be reported to you on the portal.


Provider Created Requests

1. Provider Creates Request

The provider creates and submits the request online.

2. Pharmacy Reviews Request

The pharmacy checks to see if an authorization is required (see article for more information).

3. Outcome Reported Online

Once we have an outcome it will be reported on the online portal.