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To see a very short video tutorial on this follow this link. |
This status is entered when we did not have the minimum information necessary to create the request.
What to Do
From here there are two options:
- Submit missing information
- Cancel Request
Submit Missing Information
Attach the missing information by screenshot or add a comment. You can review the minimum information we need for each request type below:
Once submitted. Select the "Information Submitted" option.
Cancel Request
MarkTo cancel the request select "Cancel"
using the optionson the right.
Add a comment if you would like the pharmacy to relay a message to the patient.