Video Tutorial
To see a very short video tutorial on this follow this link.
This status is entered when we did not have the minimum information necessary to create the request.
What to Do
From here there are two options:
- Submit missing information
- Cancel Request
Submit Missing Information
Attach the missing information by screenshot or add a comment. You can review the minimum information we need for each request type below:
Once submitted. Select the "Information Submitted" option.
Cancel Request
To cancel the request select "Cancel" on the right.
