This status is entered when we did not have the minimum information necessary to create the request.
What to Do
From here there are two options:
- Submit missing information
- Cancel Request
Submit Missing Information
Attach the missing information by screenshot or add a comment. You can review the minimum information we need for each request type below:
Once submitted. Select the "Information Submitted" option.
Cancel Request
To cancel the request select "Cancel" on the right.
